| Having trouble reading this as e-mail? Please visit www.thecleanandgreenclub.com to read it comfortably online. |
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| Shel Horowitz’s Clean and Green Marketing Tip, October 2018 |
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Friends Who Want to Help
What a Magnificent Group of Smart Teachers—No Cost
Want to create positive change in your own life and in the world? Listen to the 9th Annual Global Oneness Day Online Summit on Wednesday, October 24th (with replays running the 24th through 26th). Zero cost but you need to register.
Theme: “Living Your Life for the Benefit of All.” A super-timely message people need to thrive in these challenging times.
You’ll hear from: Dr. Jean Houston, Bruce Lipton, Marianne Williamson, Gregg Braden, Barbara Marx Hubbard, Neale Donald Walsch, Marci Shimoff, Thomas Hubl, Steve McIntosh, Gangaji, Joan Borysenko, Matthew Fox, and many others. I’ve spoken there in the past.See the Speaker Schedule and Learn More About Global Oneness Day
By living in Oneness, we can harness our deepest shared connections to co-create new education, media, governance, and economic systems.
See the Speaker Schedule and Learn More About Global Oneness Day
By living in Oneness, we can harness our deepest shared connections to co-create new education, media, governance, and economic systems.
Three Freebie Calls with the Amazing Barbara Marx Hubbard
Also, one of my favorite teachers, Barbara Marx Hubbard, is doing three freebie calls:
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| This Month’s Tip: How to “Vaccinate” Yourself Against Mental Subversion by Fake News |
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| Last month, I shared a video of a dolphin rescuing a dog, asked whether you thought it was real or fake, and then told you my answer, with seven reasons why. If you missed it, please click on this paragraph to read it.
Why the Dolphin Video Matters: A Metaphor for Something Much Deeper
Why am I going on about this? Why does it matter? Isn’t it just some people having fun making a feel-good film?
Answer: I do marketing and strategic profitability consulting for green and social change organizations, as well as for authors and publishers–and I’m also a lifelong activist. This combination of activism and marketing gives me another set of lenses to filter things, as well as a magnificent toolkit to make the world better. My activism also brings a strong sense of ethics into the marketing side.
Both as a marketer and an activist, I pay careful attention to how we motivate people to take action–to the psychology of messaging. (You may want to visit the psychology category on my blog, where a version of this article first appeared, to get posts going back many years. I worry deeply about our tendency as a society to crowd out facts with emotions. (I also worry about another tendency, to crowd out emotions with facts, but that’s a different post.)
And this is an example of crowding out facts with emotion. While this particular instance is innocuous as far as I can tell, we see examples of overreach on both the Left and Right, and they work to push us apart from each other, talk at each other instead of seeking common ground, and push real solutions farther and farther out of reach.
My inbox is full of scare-tactic emails from progressive, environmental, or Democratic Party organizations. Because I’m in the biz and understand what they’re doing, I leave most of them unopened. I just searched my unread emails for subject lines that contain the word “Breaking” and came with hundreds, including this one from a group called Win Without War: |
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Subject: Breaking: Trump ordered tanks in D.C.
From this subject line, you’d expect some horror story about peaceful protestors facing American military might. It could happen. It has happened in the past–for example, the 1970 Kent State massacre that left four Vietnam War protesters dead and nine more injured by Ohio National Guard soldiers’ bullets. (The shootings at Jackson State College in Mississippi 11 days later were committed by police, not soldiers.) And protestors in countries with totalitarian governments have often faced tanks; if you want to see courage, watch the video of a man stopping tanks with only a flag, in Beijing’s Tiananmen Square in 1989–WOW!)
It’s a clear attempt to generate hysteria, to have people perceiving tanks in the streets with their guns pointed at dissenters.
Only in the body of the email do we find out what’s really going on:
Shel —
Last night, the Washington Post broke the story that Donald Trump has ordered a giant military parade with tanks, guns, and troops taking over the streets of our nation’s capital. [1] This is the kind of parade that dictators around the world use to intimidate their enemies and, more importantly, their own citizens.
This is what authoritarian dictatorships look like.
But Trump can’t change the fact that we still live in a democracy — which means Washington, D.C.’s local government gets to have a say before Donald Trump’s tanks roll down its streets.
Note the use of mail merge software to appear personal. Does that really fool anybody anymore? But OK, even when you know it’s a mail merge, it still generates at least a small warm fuzzy.
More importantly, note that the actual content is totally different from the expectation in the headline. We can argue the foolishness of Trump wanting a military parade (I think it’s foolish, and an expensive attempt to stroke his ego, and even he has since canceled the parade)–but in no way is this the same as attacking demonstrators in the streets of Washington, DC.
The right wing is at least as bad. I don’t subscribe to their e-blasts, but I found this juicy example (with an introduction and then a rebuttal by the site hosting it) in about ten seconds of searching.
And then there are DT’s own Tweets, news conferences, and speeches, both during the campaign and since he took the oath to uphold the constitution as President of the United States (an oath he has been in violation of every single day of his term). They are full of lies, misrepresentations, name-calling, bullying, and fear-mongering. They are hate speech. I will not give them legitimacy by quoting them here; they’re easy enough to find.
As a country, we are better than this.
How You Can “Vaccinate” Yourself Against Sensationalist Fear-mongering
Before sharing any news story or meme, run through a series of questions to help you identify if it’s real. And if it passes that test, pop on rumor-checking site Snopes and check its status. For that matter, go through a similar questions for advertising claims.
The questions will vary by the situation. Here are a few to get you started:
Does the post link to documentation? Are most of the linked sites reputable? If they advance a specific agenda, does the post disclose this? (Note that THIS post links to several reputable sites, including NPR, New York Times, history.com, Wikipedia, Youtube, Google, CNN, Snopes, and my own goingbeyondsustainability.com and greenandprofitable.com. Yes, I am aware of the issues in using Wikipedia or Youtube as the only source. I am also aware that Google gives them a tremendous amount of “link juice” because on the whole, they are considered authoritative. For both those citations, I had plenty of documentation from major news sites.) Strong documentation linking to known and respected sources is a sign to take the post seriously.
Does the post name-drop without specifics? See how the Win Without War letter mentions the Washington Post but leaves out the link? Remember that ancient email hoax citing longtime NPR reporter Nina Totenberg? Name-dropping to buy unsusbstantiated respect is not a good sign.Are the language and tone calm and rational, or screaming and sensationalist or even salacious?
Is the post attributed? Can you easily contact the creator?
And last but far from least, the most important question: Who benefits from the post’s point of view? What are their relationships to the post’s creator? (Hello, Russian trollbots!). Don’t just follow the money. Follow the power dynamics, too.
I could go on but you get the idea. |
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| Hear & Meet Shel
Also quoted in this article on climate change in Playboy, of all places:
I’ve been taping several other podcasts lately, and will post the links in future newsletters as I get them. In the meantime, you can browse the list of the more-than-30 podcasts I’ve done; they range from 5 minutes to a full hour. Click here to see descriptions and replay links.
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Order your copy of Shel’s newest book, Guerrilla Marketing to Heal the World
Learn how the business world can profit while solving hunger, poverty, war, and catastrophic climate change (hint: they’re all based in resource conflicts). Endorsed by Chicken Soup’s Jack Canfield, business blogger and bestselling author Seth Godin, and many others. Find out more and order from several major booksellers (or get autographed and inscribed copies directly from me). https://goingbeyondsustainability.com/guerrilla-marketing-to-heal-the-world/
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Is Anyone REALLY Reading Your Sustainability or CSR Report?
Repurpose that expensive content, without using any staff time. I will extract the key items and turn them into marketing points that you can use immediately: https://goingbeyondsustainability.com/turn-that-nobody-reads-it-csr-report-into-a-marketing-win/ |
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| Another Recommended Book: Our Search for Belonging |
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Our Search for Belonging: How Our Need to Connect is Tearing Us Apart, by Howard J. Ross with Jonrobert Tartaglione
Ross sees the need to be part of community as essential; we are hard-wired to demand it, to form community in numerous ways. He sees two kinds of communities, though: inclusive and exclusionary. Exclusionary communities bond internally but create barriers outside their in-group: they see themselves as “us” against “them”—while inclusive communities build bridges (pp. 16-17).
While those divisions have always existed, Ross sees them escalating dangerously: “People are no longer merely disagreeing; instead they are disavowing each other’s right to an opinion” (p. xi). It’s much harder to forge coalitions across these divisions now, or even friendships. And we surround ourselves with bubbles of like-minded people, who reinforce our prejudices. And that kind of social isolation.
The barrier(s) could be cultural, racial, religious, class-based, gender, sexual orientation, etc.—but they also could be ideological. If we demonize the “enemy,” if we treat them as a batch of stereotypes and not as human beings with the best interests of the world in their hearts, we create that “us versus them.” But because we create it, we can undo it.
How we define our bonding communities shifts situationally. A conservative Muslim woman or a progressive gay Christian might bond with one set of people over politics, another through religion, and a third as part of the sisterhood of women (a majority group that still experiences discrimination) or within the gay community (a minority subculture)—and some of these communities would see membership in the others as anathema.
And sometimes, others put you in the category. When the news media identifies someone as a radical Islamic terrorist but doesn’t identify the Oklahoma City bombers or the man who shot up the concert in Las Vegas as Christian terrorists, that creates a false identification of Islam with terrorism, and that demonizes Muslims but not Christians (p. 19).
One key piece of identity politics is the difference in perception between members of the dominant and non-dominant groups: members of dominant groups typically don’t often think about the experience of those in non-dominant groups. Yet, a person of color or a woman or someone who identifies as another type of minority experiences daily reminders that society puts up physical, psychological, economic, and other barriers.
That difference in perception seems especially relevant during the Kavanaugh Supreme Court nomination process, which was still going on as I wrote this earlier this month. Ross says we’re all heroes of our own stories (p. 55); certainly, both Kavanagh and Ford presented themselves that way.
I blogged about some of the parallels at: https://greenandprofitable.com/kavanaugh-and-the-culture-of-belonging/ Please read it. This review doesn’t duplicate that post. Here, I talk much more specifically about the book, which has relevance to so many situations in society, the workplace, the community.
There’s a lot of good stuff in the book, including a few specific ideas for defusing conflict and forming community across those “them” barriers. I will say, though, that I expected more of that. I didn’t really feel I’d been given a toolkit—but perhaps that’s because I’ve been doing bridge-building work for decades. As long ago as 1977, when I and 1413 other safe energy activists were incarcerated in New Hampshire’s National guard armories following a protest at the Seabrook nuclear plant construction site, I was one among many of the protestors who reached out to the young, conservative Guardsmen overseeing our captivity. I was only 20. Since then, I’ve met with and even stayed with Muslims (I’m Jewish), Evangelical Christians, conservatives (I identify as progressive), and others on the other sides of those us-them mental fences.
Ross presents 10 specific ideas to become more inclusive, pp. 53-58. While I wish he had included more, what he does include shows great wisdom. Examples:
- Look for places you can partner with the other side: where does the right-wing goal of personal liberty [I’m not sure that’s as universal a concern as he says it is, but that’s a different discussion] intersect with the left-wing goal of justice [again, I see many on the right wanting justice; they just define it differently] (p. 53)?
- Don’t confuse voting for a candidate with supporting all that candidate’s positions or actions (p. 55). If you’re talking to a Trump voter, you may feel that person is enabling racism, bullying, lying, etc. But you may discover that person is not acting out of racism, but perhaps economic issues or ending abortion. Similarly, if you’re talking to a Hillary Clinton voter, you may go deep enough to find that this voter didn’t support Clinton’s hawkishness or her tone-deaf and entitled campaign, but wanted to keep an openly racist and mean-spirited “loose cannon” away from the most powerful job in the world. It’s worth remembering that both candidates were caught up in multiple corruption scandals, and the media was not sensitive to the vast differences in degree of corruption. So a lot of people voted as they did to vote against what they saw as someone even worse, rather than voting for a future they really wanted.
Ross notes that having situational privilege, being part of the dominant culture and mindset in a particular interaction, doesn’t mean you don’t face challenges. But the nature of the challenge is different; you don’t have to prove that what you wear or where you travel or how you speak meets society’s standards; if you’re found wanting, it won’t reflect badly on your entire subgroup (p. 91). You may not even notice that members of different subgroups often don’t share that good fortune. And you’re very unlikely to feel negative physical effects from being marginalized, if you never experience being marginalized (p. 113).
But note the word “situational.” A gay white male will experience situational privilege when the focus is on race or gender, but will be the marginalized minority in other ways. And those who hold the power typically face far lesser consequences when they stereotype and marginalize (p. 152). Members of the dominant religion or ethnic group in one country may see other religions as not only not sacred, but even heretical (p. 130)—while in a different country, the positions might be reversed. At its extreme, the consequences of marginalization include death; I happen to be reading a poetry collection dedicated to a martyred white gay man, Matthew Shepherd (October Mourning, by Leslea Newman).
All of this affects how we communicate, and how we communicate also affects bias behavior. Language creates thinking and believing patterns (pp. 124, 126, 184). Inuit languages include dozens of words for snow, while corporate English has dozens to describe different strata in management. In Hebrew or Spanish or German, every noun has a gender. In English, that’s not true. How do we think differently as a result? How does social media, which can organize both positive and hateful movements, and which can amplify (go viral) and distort (fake news) messaging very quickly (pp. 164-165), shift the dynamics?
The good news: we can overcome the conditioning. Peru and Ecuador managed to settle a 175-year-old border conflict in just 77 days in the 1970s, by using a “process-oriented mentality” to really listen to each other (p. 173). The two presidents won the Nobel Peace Prize for doing so, because they were able to treat the other’s point of view as just that, a point of view (p. 179).
Interestingly, this kind of inclusive thinking works better, even when it’s not easy. “Belonging has to include the uncomfortable” (p. 180). He lists eight factors in effective diversity training (pp. 196-197), notes that “breakdowns can be the source of breakthroughs” (p. 213), and stresses the importance of staying civil when you and the other person disagree (p. 214). At its best, as in Nelson Mandela’s leadership in post-Apartheid South Africa, idealism and practicality come together to create something amazing (p. 215). |
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Accurate Writing & More
14 Barstow Lane
Hadley, MA 01035 USA
https://goingbeyondsustainability.com/contact/
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About Shel & This Newsletter
As a green and social change business profitability/marketing consultant and copywriter…award-winning author of ten books…international speaker and trainer, blogger, syndicated columnist – Shel Horowitz shows how green, ethical, and socially conscious businesses can actually be *more* profitable than your less-green, less-socially-aware competitors. His award-winning 8th book Guerrilla Marketing Goes Green: Winning Strategies to Improve Your Profits and Your Planet was a category bestseller for at least 34 months (and is now available exclusively through Shel), his newest book, Guerrilla Marketing to Heal the World, has already won two awards and is endorsed by Jack Canfield and Seth Godin. Shel also helps authors/ publishers, small businesses, and organizations to market effectively, and turns unpublished writers into well-published authors.
Shel Horowitz’s consulting firm, Going Beyond Sustainability, is the first business ever to earn Green America’s rigorous Gold Certification as a leading green company. He’s an International Platform Association Certified Speaker and was inducted into the National Environmental Hall of Fame in 2011.He began publishing his monthly newsletter all the way back in 1997, making it one of the oldest marketing e-zines (it’s changed names a few times along the way).
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| “As always, some of the links in this newsletter earn commissions—because I believe in the products and services enough to promote them (I get asked to endorse lots of other programs I don’t share with you, because I don’t find them worthy).” |
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| Privacy Policy: We Respect Your Privacy
We collect your information solely to let our mailing service send you the information you request. We do not share it with any outside party not involved in mailing our information to you. Of course, you may unsubscribe at any time—but we hope you’ll stick around to keep up with cool developments at the intersections of sustainability, social transformation, and keeping the planet in balance. Each issue of Shel Horowitz’s Clean and Green Newsletter has a how-to or thought-leadership article and a review of a recommended book. We’ve been doing an e-newsletter all the way back to 1997, and some of our readers have been with us the whole time. |
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